gembet Privacy Policy & Data Protection
Your privacy is gembet's priority. This document explains how we collect, use, store and protect your personal information when you use our platform.
Effective: 1 January 2026. The latest version is always available on this page.
Types of Information We Collect
When you register and use the gembet platform, we collect several categories of information to ensure a safe, seamless experience tailored to Malaysian users.
Full name, email address, phone number, date of birth and identity documents submitted during registration or account verification.
Device type, operating system, browser type, IP address, general location data and login session information for security and fraud detection purposes.
Transaction details in MYR, payment methods used (FPX, TNG eWallet), deposit and withdrawal records — all stored in encrypted format.
Records of in-platform activity including pages visited, games played, session duration and user preferences for service improvement purposes.
How We Use Your Information
Gembet only uses collected information for legitimate purposes directly related to delivering services to users.
Processes registration, verifies identity, manages login and maintains the security of your account at all times.
Processing deposits and withdrawals in MYR, detecting potential financial fraud, and complying with applicable legal reporting requirements.
Analyses usage patterns to improve the interface, personalise content for Malaysian users and ensure the platform runs smoothly across all devices.
Cookies & Tracking Technologies
Gembet uses cookies and similar tracking technologies to enhance the user experience. Cookies help us recognise your login session, save your language and display preferences, and analyse platform traffic on an aggregate basis.
We use two types of cookies:
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Essential cookies
Required for core platform functions such as secure login, session verification and navigation. These cookies cannot be disabled.
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Analytics cookies
Collects anonymised usage data to help us understand how users interact with the platform and make improvements.
User data is stored on secure servers with encryption. Retention periods depend on the type of data and Malaysian legal requirements.
Sharing Data with Third Parties
Gembet does not sell or rent your personal information to third parties for marketing purposes. However, we do share data with:
- Payment service providers for processing transactions in MYR.
- Government authorities or law enforcement when required under Malaysian law.
- Technical service providers that support platform operations under confidentiality agreements.
User Rights Over Data
You have the right to access, correct, delete and object to the processing of your personal data in accordance with Malaysian law. Such requests can be submitted through the gembet support team.
Data Security & Policy Updates
Gembet applies strict technical and organisational security measures to protect your information, including data encryption in transit and at rest, as well as internal access controls.
No system is 100% secure. We also remind users to keep their passwords and account information confidential.
This Privacy Policy may be updated from time to time. Users will be notified of significant changes via email or website notification.
Contact Us
If you have any privacy enquiries or complaints, please contact:
A response is expected within 2 business days.
View FAQsReady to get started safely?
Register a gembet account today and enjoy comprehensive data protection along with the best betting experience for Malaysian users.